Standards-Driven. Event-Based. Actionable.
Comprehensive manhole inspections that go beyond basic field observations. Our process combines industry-aligned methodology, modern field technology, and event-based workflows to deliver results utilities can act on immediately.
Every Inspection Answers Three Critical Questions
We design every inspection to provide actionable intelligence, not just data collection.
What is the condition of the asset today?
Where is water entering the system—and why?
What action is required next, and when?
Our Inspection Process
A systematic approach from planning through actionable outcomes.
Planning & Asset Context
Each inspection begins with asset verification and scope definition. We confirm asset IDs, locations, access constraints, and historical data before field deployment.
Inspections May Be Triggered By:
Routine inspection programs
Smoke testing or I&I detection events
Customer complaints
Sensor alerts or flow anomalies
Pre- or post-rehabilitation verification
Field Inspection (Level-Based)
We perform inspections using a tiered approach, allowing utilities to balance speed, cost, and depth of information.
Rapid Condition Screening
Non-entry inspections that quickly identify assets requiring further investigation.
Cover and frame condition
Chimney and visible interior condition
Evidence of inflow, infiltration, corrosion, or surcharge
High-resolution photos or 360° imagery
Comprehensive Condition Assessment
Detailed inspections using advanced imaging and measurement tools when conditions warrant.
Structural condition of all manhole components
Bench and channel geometry
Pipe connections and penetrations
Coating or lining performance
Defects requiring maintenance, repair, or rehabilitation
Data Capture & Documentation
All inspections follow a structured, auditable data model aligned with industry best practices. This ensures consistency across inspectors, crews, and projects.
Records Include:
Inspection metadata (date, crew, conditions)
Asset attributes and measurements
Observations and defects with severity
Safety notes and access considerations
Linked photos, videos, and maps
Clear inspector remarks
Quality Control & Validation
Inspection data undergoes internal review to ensure accuracy and consistency before delivery.
Deliverables Are Validated To Confirm:
Required fields are complete
Observations are supported by media
Ratings and recommendations are defensible
Records are ready for reporting or system integration
Actionable Outcomes
Every inspection results in clear next steps, not just data. Inspections are directly tied to work orders, capital planning, and compliance reporting—eliminating gaps between field work and decision-making.
Outcomes May Include:
No action required / monitor
Maintenance recommendations
Repair or rehabilitation prioritization
Emergency notifications
Follow-up inspection scheduling
All in One Process
When inspections identify potential infiltration sources, add smart sensor monitoring to confirm the severity and prioritize repairs. Each service is scoped and priced independently—combine them as needed.